You will get an auto-confirmation email when your order has been processed. When your package has been shipped, you will receive another automatic email with your tracking number. Click here to track your order.

Processing time:

1-4 business days after placing the order for all in-stock items

5-12 business days after placing the order for all not-in-stock items

Pre-order products will ship within 10-30 days.

We want to ship your package as fast as possible and bring you a wonderful experience. Since all the items are purely handmade, please wait patiently. We assure you our clothes are all high-quality.

Depending on the country address, the delivery time will also vary. Here is the estimated shipping time according to different countries as your reference: https://acmefun.com/pages/shipping-policy

You can cancel or change the order at any time before shipping. Once the package has been shipped, we cannot make any modifications. Sorry for the inconvenience. If your address information is incorrect, please contact our customer service at info@acmefun.com before shipping and state the specific reason with your order number. We will reach you at the soonest. Thank you for your understanding.

Once your package has been shipped, you will receive another automatic email with your tracking number. If you didn’t receive it,

• Please check if the email address is wrong
• Please check if the email has been sent to the spam folder
• Please check if your order has been shipped. If not, please wait patiently, we will arrange delivery for you as soon as possible

If these steps don’t work, please feel free to email our service team at info@acmefun.com attached with your order number and specific issue. We will assist you solve the problem.

If your order didn’t update at the moment, don’t worry. It may be delayed by local customs, extreme weather conditions, shipping restrictions, etc. If you have any questions about your logistics updates, please feel free to contact our service team.