When will my order be shipped?

Orders are usually processed and shipped within 3 working days of purchase.

How long will it take to transport? The shipping time will be different because we will ship from different operation centers around the world according to your location. The average transport time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after the order is shipped.

How Do I cancel an order?

We can only cancel the order within 12 hours of placing it. After that, it is likely that the order has been processed and is ready for shipment or has been shipped. Once it takes effect, it's out of our control. We apologize for any inconvenience caused, but we are proud of our prompt service, which includes shipping your order as soon as possible.

What is your return policy?

If there is a problem with your order (defective product, incorrect order, damaged order, etc.) , please contact US within 30 days after receiving your order, we will be happy to help you review the case, if approved, we will send replacement parts. Please do not return anything until we review the case, and our customer service team will review the request and send further instructions. Acmefun reserves the right to reject any return request. You will be responsible for paying your own return freight. The original freight is non-refundable for hygiene reasons, cosmetics, underwear and underwear/spandex are final sales.


What terms of payment do you accept?

We accept PayPal, Klarna, credit card(Visa, MasterCard, Discover and American Express) , debit cards or e-checks (that is, using your regular bank account)